I got an email from moenybookers security team stating that my moneybookers account has been closed/blocked due to some security concerns. The mail was from [email protected]
What did i do recently? i tried adding a new debit visa card with my account, and while trying that i got an error, i contacted them with the details of the error and how can i fix it, and in response they found the best way to fix it to close my account :D
Anyway . . i had almost 65 pounds in my moneybookers account (i might had 2500$ which were to come from a client in near future, i am glad he delayed the payment :))
So what now? i have contacted them, after searching on google about the experiences of other people who had similar situation in past, and like them, i am waiting for their response. I called them and no one answered me except for the machine saying that all operators are busy at the moment. Dude! get more operators if they are always so busy! :@
The issue is not just those 65 pounds in it, but that if i will open a new account they will block it too due to some stupid reason of theirs!
This is what it says to me when i try to login to moneybookers:
Your account has been closed for security reasons. You should have received confirmation of this via email from our Security Department. Please note that this decision is now final and we apologise for any inconvenience caused.
Argggghhhhh . . . . . . You can check the mail they sent to me:
From: www.moneybookers.com <[email protected]>
Dear Muhammad Nabeel Khan,
Following an audit of your account by our security department, we must advise that your account has been closed. Based on your transaction history, we have reasonable grounds to discontinue our business relationship.
For more information please visit our Terms and Conditions.
Moneybookers have the right to recover from you any costs or losses incurred as a direct or indirect result of this breach of our terms and conditions up to the value of 150 Euros – article 11.6.
Please IMMEDIATELY also remove any references to Moneybookers.com from your website.
Thank you for your cooperation.
Kind Regards,
Moneybookers Security
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Moneybookers Ltd., London, Registered in England and Wales no 4260907. Registered office: Welken House, 10-11 Charterhouse Square, London, EC1M 6EH, United Kingdom. Authorised and regulated by the Financial Services Authority of the United Kingdom (FSA).
This email message is confidential and may contain legally privileged information. If you are not the intended recipient you should not read, copy, distribute, disclose or otherwise use the information in this email. Please also telephone (+44 870 3830232) or fax (+44 870 922 3274) us immediately and delete the message from your system. Email may be susceptible to data corruption, interception and unauthorised amendment, and we do not accept liability for any such corruption, interception or amendment or the consequences thereof or your reliance on any information contained therein if you are not the intended recipient.
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Anyway i don’t see any thing confidential in this mail, other than their stupidity :s
Btw, its famous that the asian id’s get banned by moneybookers usually! so here you go! another guy from Pakistan got banned due to some security reasons! I might upload a bomb or suicide jacket to their servers from my computer maybe :s SECURITY REASONS! :@
Your account has been closed for security reasons. You should have received confirmation of this via email from our Security Department. Please note that this decision is now final and we apologise for any inconvenience caused.